Hawaiian Airlines is the main flag carrier for the Hawaiian Islands. Hawaiian Airlines has a network domestic lounges in Hawaii, at Honolulu and Kahului Maui, Hilo and Kona. Today’s visit was to their Premier Club located at Honolulu International Airport. It is also their inter-island terminal.
This post is one chapter on our trip to Honolulu & Maui, Hawaii, United States of America. Fairmont President’s Club and Alaska Mileage Plan were used to redeem this trip. For more information on how this trip was booked, please see our trip introduction here. This index contains information about other aspects of the trip.
Read more from this trip
- Trip Introduction: Pearl Harbour, The First Lady of Waikiki and Wailea Maui via Alaska Airlines and Hawaiian Airlines First Class
- Alaska Airlines First Class: Bellingham – Honolulu
- The Moana Surfrider, a Westin Resort and Spa, Waikiki, Honolulu, USA
- Feeling the Sands of Waikiki Beach, Honolulu, USA
- Respecting the USS Arizona Memorial, Pearl Harbour, Honolulu, USA
- Touring the USS Missouri Battleship, Pearl Harbour, Honolulu, USA
- Hawaiian Airlines Premier Club Lounge, Honolulu
- Hawaiian Airlines First Class: Honolulu – Maui
- Fairmont Kea Lani, Wailea, Maui, Hawaii, USA
- Wailea Beach Walk, Wailea, Hawaii, USA
- Alaska Airlines First Class: Maui – Honolulu
“A surprisingly clean, but otherwise sterile experience, highlighted by exotic fruit juice cups.”
Three days in Waikiki flew by too quickly. We used an Uber XL for transportation to the airport. Uber is not the only way to get to the airport. I checked the entire trip, and there were sometimes no cars at all. Other times it was only surge pricing at all levels (Uber XL, XL and Select). The system works well when there are many cars, but it can be a challenge to plan to use Uber to arrive at the airport and get to the airport. We departed the Moana Surfrider A Westin Resort and Spa. After about 30 minutes, we arrived at the Honolulu airport at Terminal One.
Checking into Hawaiian Airlines First Class:
We checked in at Honolulu International Airport Terminal 1 Terminal 1 is the busy inter-island terminal of Hawaiian Airlines. There are two islands counters on each side with kiosks that have integrated scales between them. We used the kiosks to self-tag our bags and couldn’t find any first class counters.
Hawaiian Airlines seems to have gone to great lengths not to be able earn on other Frequent Flyer programs. I was unable to enter my American Airlines number when purchasing the ticket online or at the kiosk. Later, I found the first class check-in area. It was located at the end of the counter and wasn’t clearly marked. I managed to get them to enter my numbers, which resulted in a reprint of our corning card. The miles actually posted electronically to AAdvantage about 30 days after our flight.
We headed over to TSA pre-check, which despite a line of about 15 people blocking the main walkways, was efficient and smooth.
Locating the Hawaiian Airlines Premier Lounge:
After clearing TSA security, our group headed down to the main concourse. The Honolulu Terminal One concourse has a long corridor design with a few retail outlets scattered along the walkway.
We eventually came long to the Hawaiian Airlines Premier Lounge, which was located on the right hand side of the concourse by Gate A19. A clearly marked glass door led to the lounge.
Accessing the Hawaiian Airlines Premier Club:
Hawaiian Airlines has two lounges located at Honolulu International Airport: the Premier Club Lounge and the Plumeria Lounge.
The Hawaiian Airlines Premier Club is focused on domestic traffic, while the Hawaiian Airlines Plumeria Lounge focuses on international departure traffic in its international Business Class.
Hawaiian Airlines offers access to its Hawaiian Airlines Premier Club by stating:
- North America and Neighbour Island First Class Hawaiian Airlines guests
- Pualani Platinum and Gold members
- Premier Club members
Priority Pass members are not allowed to join the Hawaiian Airlines Premier Club. Its small footprint and inability to accommodate a large number of travelers is probably why this is the case.
Hawaiian Airlines also offers Premier Club Memberships that allow you to access the lounge as well as a host of other benefits. The Hawaiian Airlines Premier Club membership gives you access to the lounges in Honolulu and Hilo as well as priority security, zone 2 boarding, free checked baggage, and free Priority Security. While rates vary, an annual membership runs about $299 USD for the first year, and $249 USD for subsequent years.
Today’s access to the Hawaiian Airlines Premier Club was made possible by our Hawaiian Airlines First Class Honolulu-Kahului Maui ticket.
Welcome at the reception. We scanned our boarding passes and were quickly admitted.
Inside the Hawaiian Airlines Premier Club:
We had read negative reviews about the domestic lounge and had adjusted our expectations. Hawaiian Airlines made a decent effort, mainly in decor, and the experience was comparable to an American Domestic First Class Lounge.
The good news is that the room has been recently renovated. The space is small and has limited natural light. The space was rectangular and offered a variety of seating options. The lounge also had its own bathroom, although it did not have a shower.
Although the lounge offered a variety of seating options, it was quite busy in the middle of day. There weren’t a lot of options for seats.
Food and Beverage:
The lounge catering was not all that impressive. You can still find the old soda machines, a cappuccino machine, and some juice cups from kindergarten. The lounge had no other food options. During our visit, the lounge was alcohol-free. This made sugary drinks today the most interesting part.
It wasn’t an exciting visit. We didn’t stay for too long. It was boring, so we headed for Honolulu’s outdoor runways to get to the gate.
We arrived at Gate B5 to check in, before we waited for the island hop flight.
My Thoughts on The Hawaiian Airlines Premier Club:
The Hawaiian Airlines ground experience was typical for a North American airline. The Hawaiian Airlines lounge was fairly standard with little to no specialties. It was quite average, aside from the sippy cup juice containers. It could still be worthwhile depending on your priorities. I would only expect a relaxed environment with no alcohol.
If you’ve visited The Hawaiian Airlines Premier Club, did you find the Fruit Juice the most exciting part?
I’m Michelle, and I love to travel. As a former hotel expert for one of the world’s largest hotel chains, I’ve stayed in nearly every type of room imaginable (including many that were not so desirable!). Nowadays, I am fortunate enough to be able to explore the world on my own terms. From international flights to learning different languages, there is nothing too far out of reach!