Air France KLM is clearly looking for change. Above all, the Franco-Dutch group is asserting its ambitions for the future with a product that is moving upmarket and diversifying. While Air France has successively unveiled a new long-haul Business and the future La Première cabin
, it is KLM’s turn to rethink its offer for business and leisure travelers. No makeover this time, but a brand new offer, to provide a new alternative between business and economy class. This new Premium Comfort class, unveiled at the end of May by KLM, is due to make its debut this summer on board a 787-10. KLM then plans to convert the entire 777 and 787 fleet by the end of 2023. Like Air France with its La Première cabin, priority should be given to flights to North America. Services to Delhi, Kilimanjaro/Dar es Salaam, Nairobi and Panama City should follow. Premium Economy improvements include a wider seat with a higher recline and more legroom (All rights: KLM) The
capacity of KLM’s new Premium Comfort will reach between 21 and 28 seats depending on the aircraft: 28 Premium seats on the Boeing 787-10, compared to 21 for the 787-9 and 24 on the 777-300 and 777-200. The new Collins Aerospace Premium Comfort seats feature reduced weight and increased comfort, including increased width and legroom. The reclining angle will also be – slightly – improved compared to economy class, while the entertainment screen will now reach a diagonal of 13.3 inches, compared to 9 to 11 inches in economy class.
According to the Boeing redesigned by KLM, the capacity of the new Premium Comfort will reach between 21 and 28 seats. The
catering offer, which will be based on reusable or recycled materials, will also be improved compared to the “classic” offer. Premium Comfort passengers will be served one or two hot meals on intercontinental flights, depending on their duration, with a choice of meat, fish or vegetarian options. KLM also mentions ” a variety of snacks and cocktails (…) served between meals, which will be largely selected from those previously popular in World Business Class
Finally, the passenger journey in the airport will also benefit from this new intermediate option.
diary. KLM will open up certain SkyPriority benefits to Premium Comfort passengers. The Dutch airline will offer them priority check-in and boarding, and a more flexible baggage policy.
We have high expectations for this new Premium Comfort class
With this new intermediary offer, KLM joins the club of airlines that have made the move to Premium Economy. This club has grown exponentially in recent weeks, with announcements from Finnair, Swiss and Emirates in early May. Above all, KLM is aligning itself with the cabin offerings of these partners, as Boet Kreiken, KLM’s Executive Vice President for Customer Experience, explains: ” We have high expectations for this new Premium Comfort class, based on extensive market research. This new class will meet the wishes of both business and leisure travelers, strengthening KLM’s position as a global airline with an attractive and varied range of World Business Class, Premium Comfort and Economy Class. It also reaffirms our partnership with Delta Air Lines, Air France and Virgin Atlantic on the North Atlantic routes, where we can now combine all products on all routes,” says Boet Kreiken.
I’m Michelle, and I love to travel. As a former hotel expert for one of the world’s largest hotel chains, I’ve stayed in nearly every type of room imaginable (including many that were not so desirable!). Nowadays, I am fortunate enough to be able to explore the world on my own terms. From international flights to learning different languages, there is nothing too far out of reach!