Emirates DubaïEmirates has deployed 25 mobile check-in kiosks in Dubai Airport’s Terminal 3

. 25 mobile check-in kiosks in the colors of Emirates, which should replace the fixed installations, and thus reduce the waiting time of business and leisure travelers. The kiosks will eventually be deployed in all the airport’s check-in halls. The new kiosks are designed for passengers in all classes of travel – economy, business or first class – with two bags or less. They will be assisted by Emirates agents at each of the kiosks, if required, to check in, weigh and tag baggage or obtain boarding passes. The bags are then taken care of by baggage handlers.

The deployment of these mobile kiosks is part of a plan to modernize the various stages of the passenger journey initiated at Dubai Airport. A plan that should lead to other innovations, as announced by Emirates officials

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Other initiatives based on technology and artificial intelligence will be introduced in the near future

We will continue to introduce new technologies and automated tools at all customer touch points,” said Adel Al Redha, Chief Operating Officer of Emirates. ” We are committed to continuously improving our services and providing our passengers with maximum satisfaction by making the travel experience easier. Our new check-in kiosks are another step forward. Other initiatives based on technology andartificial intelligence

will be introduced in the near future. We are fortunate to be surrounded by partners with whom we share a common vision: to use digital and advanced technologies to improve our operations and the customer experience,” he continues.

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Florian Guillemin