New offers are emerging to support companies in a CSR approach to their travel policy.
Corporate Social Responsibility (CSR) is certainly one of the major issues for the future of business travel. And one that, for proper management, requires accurate information to help managers steer their travel policies accordingly. As far as hotel reservations are concerned, one of the main players, HRS, presented its Green Stay label
last March, indicating to travellers the commitments made by the hotels before booking in all (good) conscience.
In a similar vein, American Express GBT and Cvent have just launched a solution to facilitate hotel sourcing and prepare for the 2022 bidding season in light of this imperative. The initiative, developed by Amex GBT’s Global Business Consulting (GBC) team and Cvent, aims to make the information gathering and exchange process more efficient. Hotel suppliers are asked to answer 47 additional questions that will be added to a specific section in the Cvent Transient solution for professional buyers from September.
To develop the questions, Cvent and the GBC team spoke to companies, large hotel groups, TMCs and consultancies. That’s over three months of interviews. Travel managers can now use Cvent’s reporting functionality to evaluate supplier responses and information received during the bidding process to better align purchasing decisions with their organization’s CSR objectives.
” GBC and Cvent have worked together with the business travel and events industry to deliver a solution that will increase the availability of sustainability and DE&I data,” said Nina Marcello, Director of Global Business Consulting at Amex GBT. ” This initiative benefits the entire business travel supply chain by facilitating the sharing and communication of these important topics,”
commented Brian Sullivan, Senior Director of Product Management at Cvent.
Arnaud Deltenre

I’m Michelle, and I love to travel. As a former hotel expert for one of the world’s largest hotel chains, I’ve stayed in nearly every type of room imaginable (including many that were not so desirable!). Nowadays, I am fortunate enough to be able to explore the world on my own terms. From international flights to learning different languages, there is nothing too far out of reach!